Unified Communication

 

 

 

For organisations with larger numbers of employees a single unified communications solution that includes a comprehensive set of fully integrated user rich features as standard or providing unified communications dashboard metrics may be a better option to consider.

A Unified Communications (UC) system enables you to connect your various business communication methods into one cohesive solution. With a workforce on the move fast, reliable, secure communication is imperative for business success.

By eliminating the need for businesses to purchase and maintain expensive communications hardware, Communications as a Service (CaaS) puts much greater options for communication management in the hands of SMEs.

  • MS 365
  • Skype for Business
  • PBX Integration
  • Intelligent Call Routing – based on your CRM or ERP data

 

Internal calls routed within your organisation are free regardless of the number that was dialled.

There is no risk of the system becoming obsolete and requiring periodic major upgrades or replacement.

Whether you need to open a new office on the other side of the country, adjust your business hours on the fly, or prioritise calls from your most important contacts, online telephony makes it possible to adjust how you work as you work.